Terms and Conditions

TERMS AND CONDITIONS  

These Terms and Conditions (“Terms”) are a legal and binding agreement between you and Forwardly (referred to herein as "Company”, “we”, “us”, or “our”) governing your access to and use of the website located within www.liveforwardly.com, including but not limited to any subdomains and subdirectories (the “Platform”), all content, features, and functionality, made available through the Platform (the “Online Services”). 

Please read these terms carefully. By accessing and using the Platform and Online Services, you acknowledge that you agree to be bound by these terms.  If you do not want to agree to these terms, then you should not visit the Platform or use the Online Services.

Privacy Policy: Your use of the Platform is also governed by our Privacy Policy, which describes how we collect, use, and protect your information. By using the Platform, you acknowledge that you have read and understand our Privacy Policy. The Privacy Policy is incorporated into these Terms by reference.

Use:  Access to the Platform and Online Services is for your personal, non-commercial use.  You understand and agree not to copy, transfer, sell, publish, or distribute the information provided publicly or for any commercial means. 

Account Security:  We recommend that you keep confidential all information that is part of your registration, such as your user name and password. You agree not to share the access code provided to you by your employer with any individuals who are not otherwise entitled to its use. 

For Educational and Information Purposes Only:  The information contained on the Platform and the Online Services are for educational and informational purposes only, and are not intended as a substitute for legal, financial, tax, health, or any other professional advice.  We have done and will continue to do our best to ensure that the information provided is valuable and current, correct information, but the information is of a general nature and may not apply to your specific situation. We cannot make any guarantee as to the results of taking any action.  Always seek the advice of your attorney, accountant, healthcare provider, or any other qualified provider with questions specific to your situation. 

Disclaimer of Warranties: The Platform and Online Services are provided on an “as is” and “as available” basis. We make our best efforts but do not warrant that the Platform will be uninterrupted or error-free.

User Responsibilities: You agree to use the Platform and Online Services in compliance with all applicable laws and these Terms. You are responsible for ensuring that any information you provide is accurate and for any decisions you make based on information from the Platform.

AI Disclosure and Limitations (Forwardly Assistant): The Forwardly Assistant is an artificial intelligence tool that generates responses based on Forwardly’s internal content and general educational materials. By using the Forwardly Assistant, you acknowledge that you are interacting with an AI system and not a human professional.

The Forwardly Assistant does not provide legal advice, medical advice, clinical guidance, financial advice, or any professional services. All information generated by the Forwardly Assistant is for general educational and informational purposes only and may not apply to your specific circumstances. Always seek the advice of a qualified professional for guidance specific to your situation.

The Forwardly Assistant does not make decisions regarding your benefits, employment, legal rights, eligibility, or access to services. You remain solely responsible for any decisions you make based on information obtained through the Platform or the Forwardly Assistant.

The Forwardly Assistant processes only the text you enter into the chat for the purpose of generating an immediate response. It does not access your personal data, does not store or retain conversation history for model training, and does not use your data for targeted advertising or cross-site tracking.

You agree not to misuse the Forwardly Assistant, including by attempting to obtain legal, medical, diagnostic, or crisis-related advice. If you are in crisis or need emergency support, contact emergency services or appropriate professional resources.

The Forwardly Assistant is powered by generative AI and can make mistakes; please verify all information for yourself. 

Prohibited Uses: You agree not to use the Platform or Online Services to: (a) engage in any unlawful activity; (b) attempt to gain unauthorized access to the Platform or its systems; (c) interfere with or disrupt the operation of the Platform; (d) copy, scrape, or extract content for commercial purposes; or (e) use the Platform in any manner that could harm, disable, or impair the Platform or its users.

Termination: We may suspend or terminate your access to the Platform or Online Services at any time if we determine that you have violated these Terms or if required by your employer.

Limitation of Liability: To the fullest extent permitted by law, Forwardly shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Platform or Online Services.

Entire Agreement: Except as specifically stated in any employer agreement, these Terms constitute the entire agreement between you and Forwardly regarding your use of the Platform and Online Services.

Governing Law:  These Terms shall be governed by, and construed and enforced in accordance with, the laws of the State of Georgia, without regard to conflict of law principles.  

Changes to These Terms: We may update or modify these Terms from time to time. Any changes will be effective when posted on the Platform unless otherwise required by law. Your continued use of the Platform after changes are posted constitutes your acceptance of the revised Terms.

Contact Us.  If you have any questions or concerns about the Platform or Online Services, please contact us at contactus@liveforwardly.com

Last updated November 12, 2025